Post Office Information: PLEASE ALLOW A COUPLE OF EXTRA DAYS WHEN TRYING TO CHOOSE YOUR SHIPPING METHOD. THE POST OFFICE IS EXPERIENCING DELAYS AND YOUR PACKAGE MAY TAKE A DAY OR TWO LONGER TO GET TO YOU. THIS DELAY IS BEYOND OUR CONTROL AND REFUNDS WILL NOT BE MADE TO ORDERS NOT RECEIVED IN TIME FOR YOUR PARTY SO PLEASE CHOOSE THE CORRECT SHIPPING METHOD. THANK YOU!
We ship your order within one business day of your payment. We ship every order protected by cardboard or a padded envelope, or both, and apply Do Not Bend stickers to ensure that your topper is not damaged during shipment. We put your topper in a sealed zip plastic bag and enclose detailed instructions and tips on how to apply your topper.
We offer a variety of USPS shipping options for you to choose from. Post office delivery times will vary and we cannot be responsible for postal delays. Refunds are not given if your order is not received by your party date. I have been doing this a long time and sometimes there are unexplained post office delays, especially around any postal holiday, so please take that in account when you choose your shipping method. Shipping dates are estimates only and not guaranteed. The only service the post office will guarantee is Express Mail, and USPS suspends all guarantees between December 22-25. We know shipping is expensive, and we do not want you to pay extra shipping priorities if you do not need it, however please do not choose something cheaper and expect delivery on time. If your party is important to you, choose the shipping method you need. Remember, plan for the unexpected! USPS published shipping times below, are for the continental U.S. only. We do not ship Internationally through our website.
Post Office Published Delivery Times
USPS First Class Mail - 4-6 business days
USPS Priority Mail - 2-3 business days
USPS Express Mail - 1-2 days
ALL SALES ARE FINAL! Each order is unique and made to order for every customer. If we are at fault in any way then we will reprint your topper at no cost to you. No refunds will be made due to post office delays. If your topper arrives damaged, please send us a photo of the damage and we will send a replacement out to you immediately. Thank you!
Customer Service: firstname.lastname@example.org
Last Updated: 4/27/2016